For Rock RMS churches

Member Care for Rock RMS

Turn scattered Monday, Slack, and email care threads into Rock-native cases your team can assign, track, and close — with optional AI drafts that never send until a person approves.

Rock-native care cases — Person-linked needs, assignment, and accountability in the system you already run.
Email & Slack in the loop — Capture care requests where they already arrive; keep the thread tied to the Person.
AI that waits for you — Triage and draft replies with approve-before-send. Your shepherds stay in charge.

Join the founding waitlist See the three ways to run Member Care

Founding churches help shape the first Rock Shop release. No spam — product updates only.

Founding waitlist

Please don’t paste confidential care case details.

Your name * Work email * Church / organization * Your role (optional) Rock RMS version (if known) (optional) How do you track care today? (optional)

What are you most interested in? (multi-select) Plugin Care+ Managed Care Ops AI email (approve-before-send)

Open to a founding pilot? Anything we should know? (optional — don’t paste confidential care notes)

I understand Member Care is workflow software for church care teams. It does not provide pastoral counseling, crisis intervention, medical advice, or benevolence decisions — and AI drafts are never sent without a human approval. *

Founding deposit $49 (refundable)

Member Care helps churches organize congregational care logistics in Rock RMS. It is not a substitute for pastoral care, counseling, or emergency services. AI features draft and triage only; a person must approve before any member-facing message is sent.

Deposit is refundable and applied toward a founding purchase if you proceed. Stripe is a placeholder — email-only waitlist works without payment.

Three ways to run Member Care

On-page prices use documented founding / pilot hypotheses until Rock Shop list price is locked.

Plugin — Member Care (Rock Shop)

Own your care workflow in Rock

The core plugin: Person-linked care cases, assignment, dashboard, and basic email/Slack hooks — built to replace spreadsheet / Monday / Slack chase lists with Rock-native accountability.

Expected Rock Shop list $399–$699 one-time (founding pricing TBD)

Manual cases · basic email/Slack hooks · Rock install
Not included: Managed digests · AI care-email (unless purchased as add-on later)

Care+ — Yearly support

Stay current without the chase

Yearly updates, compatibility bumps, and install/config FAQ support for churches that want a maintained Member Care install (9 Embers–style support pattern).

$199–$349 / year (test band)

Updates · FAQ support · escalation path for product issues
Vendor FAQ may use AI for install docs; pastoral or data questions escalate to a human

Managed Care Ops

Bot digests + AI email — humans still approve

We run the ops layer: daily/weekly triage digests, aging/unassigned flags, and AI triage/draft on inbound care email with approve-before-send. Crisis and pastoral judgment stay with your team — Member Care never auto-sends spiritual counsel, discipline, medical, crisis, or benevolence decisions.

Founding pilot $99–$149 / month (broader band $79–$249 / month)

Full digests · AI care-email (approve-before-send)
Vendor support AI for install/config with human escalation

Founding waitlist deposit: $49 refundable — applied toward founding purchase or refunded if you leave the list. If Stripe isn’t ready for deposits yet, use email-only waitlist with the same fields (minus payment).